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Freshpair Shipping and Return Policy

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Shipping Promotions & Offers

View Women's Size Chart

Women's size charts for bras, panties and shapewear

Men's Size Chart

Men's size charts for underwear, tees, shirts and socks.

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 6-9 business days
  • Alaska
  • Any time
  • 6-9 business days
  • Canada
  • Any time
  • 10-20 business days
  • Hawaii
  • Any time
  • 6-9 business days
  • Puerto Rico
  • Any time
  • 5-9 business days
  • Guam
  • Any time
  • 5-9 business days
  • Asia
  • Any time
  • 7-15 business days
  • American Samoa
  • Any time
  • 5-9 business days
  • Marshall Islands
  • Any time
  • 5-9 business days
  • Micronesia, Federated States of
  • Any time
  • 5-9 business days
  • Virgin Islands (U.S.)
  • Any time
  • 5-9 business days
  • Europe
  • Any time
  • 10-20 business days
  • APO/FPO
  • Any time
  • 10-20 business days

2 Day Shipping

Address

Order By

Arrive

  • Continental US
  • 9:00 am AEST
  • 2 business days

Express Shipping

Address

Order By

Arrive

  • Continental US
  • 9:00 am AEST
  • 3-5 business days

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • NY,
  • TX

Freshpair Shipping and Return Policy

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Detailed Shipping Tables

Standard

Destination = Basic Delivery time and rates

Free Standard Shipping

Shipping Time = Orders should arrive in 6-9 business days.

Order Total
Rate

AUD$0.00 and up

AUD$0.00

Destination = Alaska and Hawaii

USPS Standard.

Shipping Time = Orders should arrive in 6-9 business days.

Order Total
Rate

AUD$0.00 and up

AUD$0.00

Destination = Asia

FedEx International Shipping

Shipping Time = Orders should arrive in 7-15 business days.

Order Total
Rate

AUD$0.00 and up

AUD$45.15

Destination = Europe

FedEx International Economy Shipping

Shipping Time = Orders should arrive in 10-20 business days.

Order Total
Rate

AUD$0.00 and up

AUD$45.15

Destination = Marshall Islands, American Samoa, Guam, Federated States of Micronesia, Puerto Rico and Virgin Islands (U.S.)

USPS Priority Mail

Shipping Time = Orders should arrive in 5-9 business days.

Order Total
Rate

AUD$0.00 and up

AUD$11.99

Destination = APO/FPO

USPS Priority Mail

Shipping Time = Orders should arrive in 10-20 business days.

Order Total
Rate

AUD$0.00 and up

AUD$11.99

Destination = Canada

FedEx

Shipping Time = Orders should arrive in 10-20 business days.

Order Total
Rate

AUD$0.00 - AUD$75.36

AUD$33.09

AUD$75.38 and up

AUD$0.00

2 Day

Destination = Basic Delivery time and rates

Fedex 2nd Day Air Shipping

Shipping Time = If you order by 9:00 am AEST it should arrive in 2 business days.

Order Total
Rate

AUD$0.00 and up

AUD$19.52

Express

Destination = Basic Delivery time and rates

Expedited Shipping - USPS Priority Mail or UPS

Shipping Time = If you order by 9:00 am AEST it should arrive in 3-5 business days.

Order Total
Rate

AUD$0.00 and up

AUD$10.48

Return Policy Details

At Freshpair.com, we're happy when you're happy. We sincerely hope that you'll be 100% pleased with your purchase, however we understand that sometimes there may be a need to return or exchange something. You may return unworn, unlaundered items within 30 days of delivery. Please make sure all tags and packaging are intact. Due to health code regulations, underwear must be unopened and unworn. We will process your return / exchange within 10 business days and notify you once we have done so. If you requested a refund, we will process it on the original credit/debt card used for the purchase.

Description

Freshpair is the leading internet retailer for men's underwear and women's lingerie and founder of National Underwear Day. We carry thousands of styles from over 100 brands, with everything from cutting edge collections to classic basics.

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